Agreement, Terms & Policies
Magic Family Getaways LLC takes pride in ensuring that our clients and customers are well taken care of and trust us that our priority is to provide you with a fun and satisfying getaway. Our experience and expertise lies in our familiarity with the Walt Disney Company’s destinations, practices and policies. We make every effort to ensure that your travel experience with the Walt Disney Travel Company and/or the suppliers referenced in your itinerary meets your expectations and provides you with a memorable experience.
We want you to be fully aware of our services to you and what they encompass along with our policies. Below is our policy statement and agreement as a booking agent for your trip so that you are fully apprised of what we offer to you.
We want you to know that we will never share, sell nor distribute any of your personal information with third parties. We will only use the information, which you give to us to book your getaway with the Walt Disney Travel Company and make the necessary arrangements that you want. It is our policy to keep your information private other than to book the trip that you want with Disney.
Magic Families Getaways works with you as your agent to book your travel to Disney destinations as well as many other global travel suppliers. We will help you find the best destinations for you and your loved ones and find the best Disney packages which fit your needs.
MagicFamilyGetaways.com is not an official site of the Walt Disney Company nor any travel provider. We are neither employees nor a subsidiary of the Walt Disney Company. We work for you.
In regards to the Walt Disney Travel Company, it is a very responsible and trustworthy company in meeting the expectations of its customers and any mistakes on their part is a rarity. When we book your trip, the Walt Disney Company takes the responsibility to ensure that all advertised services are provided and that they adhere to all schedules. Disney has a long history of providing their customers with the vacations and getaways of their dreams. If you have not yet had a Disney experience, you are in for a treat.
All other global travel suppliers have gone through our own rigorous due diligence process assuring they also have taken responsibility to ensure that all advertised service are provided and that they adhere to all schedules. These suppliers have excellent customer reviews and strong industry accreditations. Rest assured we have accepted only accredited vacation suppliers for your travel itinerary.
The following are our policies and the Agreement we make with you as your booking agent:
Agreement, Terms, Conditions & Policies
Services: Magic Family Getaways will help you find the right getaway just for you. As our client, we will advise you of the various destinations, vacations and getaways which are offered by the suppliers we work with. We will assist you in deciding which getaways are best for you, your family, or your group. Once you decide, we will book your trip for you with the supplier referenced in your vacation itinerary.
When we book your trip for you, you will be responsible to pay Disney or the supplier referenced in your itinerary the reservation fee, which Disney or the supplier requires. Refund and cancelation terms and policies are set by Disney or the supplier referenced, and are found in your reservation conformation. We will advise and assist you in the event that you need to make alternate arrangements or cancel your trip.
Magic Family Getaways LLC agents, and the represented resorts and companies are not responsible for issues arising from misquotes, misprints or technical failures that may result in misquotes. No quotes for service are considered final until we have received written confirmation from the travel supplier and direct payment is accepted on referenced quote, and payment has been charged to a major credit card or paid by check made out directly to the travel supplier.
Authorization: When you decide which getaway is best for you, your family, or your group we will book the destination for you. When you tell us to book your trip for you, you are authorizing us to book it on your behalf. When we book your trip, you then become obligated to Disney’s and/or the referenced suppliers terms and conditions.
Our Website: Our website is available to you for your personal use and the use of your family and friends. Please take full advantage of it. We make every effort to ensure that all information is accurate and up to date, and we will inform you if Disney changes any prices or offerings in their packages. We are bound by Disney’s and the supplier’s we work with, prices and the packages that they offer to you and any changes that they make. This website is not for the use of any other non-travel business or for any other purposes. All logos, trademarks and artwork of any of the businesses reproduced on our website are subject to copyright laws. Disney’s artwork, logos and photos are copyrighted by Disney.
Check Your Reservations: Always remember to check your itinerary as soon as you receive your confirmation to make sure it is correct as to dates, times, fares and rates. In addition, please be advised that schedule changes are common today. We urge you to re-check exact flight times prior to departure and prior to your returns.
Airline Information: Airlines normally impose cancellation and change penalties up to 100% for many discount tickets. Tour operators, cruise lines and some resort hotels impose cancellation and change penalties, too. Please view the applicable rules before you make your reservation.
Flight delays are very common today. If your flight is delayed for any reason, the airlines are not required by law to pay for your en route expenses, such as meals, hotels, taxis and phone calls. In addition, Magic Family Getaways LLC cannot guarantee any supplier’s rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects if your flight was delayed or canceled.
Travel Hazards: We have no special knowledge regarding foreign entry requirements, unsafe conditions: health hazards, weather hazards, supplier bankruptcies or the suitability for disabled persons of any portion of any tour.
For foreign entry requirements and State Department travel, go to http://travel.state.gov/travel/travel_1744.html. For foreign health requirements and dangers, go to http://www.cdc.gov/travel/index.htm. You hereby release us from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes not within our control.
We would like you to understand that by embarking upon travel, you voluntarily assume the risks involved in such travel, whether expected or unexpected. We would like to warn our travelers of the above travel hazards as well as possible travel industry bankruptcies, medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of a personal emergency. Therefore we advise our clients to obtain appropriate insurance coverage against these risks; information is available through Magic Family Getaways LLC regarding travel insurance.