When I was planning our family’s first trip to Disney World with our 3-year-old daughter (for her birthday), I was a little overwhelmed as to where to begin. Things have really changed since I went to Disney World as kid — the magic bands, fast passes, character dinners, Disney resorts were all new to me. Luckily, I connected with Kim, the owner of Magic Family Getaways, and she was able to walk me through the whole process. The best part is her services are paid by Disney, so there was no charge to me at all. She picked the best rides suitable for my daughter and booked our fast passes. She knows all the best restaurants and character dining experiences so she booked our dinner reservations. She even took the time to log in periodically to see if spots opened up in popular dinners (something I would not have been able to do!), and was able to score us some hard-to-get reservations. She helped me choose a meal plan for our family and select the resorts with the best deals. Kim is extremely knowledgeable (a Disney lover herself) and so very kind and patient. She never rushed me on the phone or email, even when I had 100 questions for her. I would work with her again in a heartbeat and highly recommend her to anyone planning a Disney vacation.

Rosa from Montclair, NJ